FAQs

Complete your professional will using our online form, which includes sections to guide Dova Professional Executor Services on how to support your clients in the event of your passing or incapacitation.

A team member from Dova Professional Executor Services will contact your clients, offering brief crisis/grief support over the phone, along with local and online resources and available therapists. All team members hold at least a master’s degree in clinical psychology, counseling, marriage and family therapy, or social work, and have extensive experience in crisis and grief counseling.

The mental health professional contacting your clients will provide verified referrals to therapists who are available to accept new clients, ensuring continuity of care.

We offer two subscription plans: $8/month or $80/year. Verify with your accountant, but these costs should be tax-deductible as business expenses.

You do not need to provide any confidential information about your clients at this time. In your professional will, you will designate someone to provide the relevant information to access your client list, typically by sharing your electronic health record login details only in the event of your passing or incapacitation.

Yes, we strongly recommend including a paragraph in your informed consent stating that the client authorizes Dova Professional Services LLC to contact them in the event of your passing or incapacitation.

No, absolutely no money will ever be requested from your estate. The services are prepaid either monthly or yearly.

No, Dova will only honor contracts with active clients.

You can access your online account to update any personal information as needed.

Yes, Dova will inform your liability insurance in the event of your death or incapacitation.

Yes, Dova will inform your professional board of your death or incapacitation as needed.

No, Dova does not manage physical objects, leases, computers, or filing cabinets.

Your designated person in your professional will provide the client list to Dova only in the event of your death or incapacitation.

Yes, a copy will be sent to you via email.

Yes, please email us at contactus@dovaservices or leave us a message at 1-800-595-8112 with any questions you may have. Expect a response within 1-2 business days.

Yes, Dova’s services can be rendered in any state since our services do not fall under the category of psychotherapy. We  offer brief crisis support and referrals, similar to a nationwide hotline.