FAQs
FAQs
Frequently Asked Questions
Complete your professional will using our online form, which includes sections to guide Dova Professional Executor Services on how to support your clients in the event of your passing or incapacitation.
A trained professional from Dova will contact your clients to provide clear information, emotional support resources, and guidance toward appropriate referrals
The mental health professional contacting your clients will provide verified referrals to therapists who are available to accept new clients, ensuring continuity of care.
We offer two subscription plans: $15.00/month or $129.00/year. Verify with your accountant, but these costs should be tax-deductible as business expenses.
You do not need to provide any confidential information about your clients at this time. In your professional will, you will designate someone to provide the relevant information to access your client list, typically by sharing your electronic health record login details only in the event of your passing or incapacitation.
Yes, we strongly recommend including a paragraph in your informed consent stating that the client authorizes Dova Professional Services LLC to contact them in the event of your passing or incapacitation.
No, absolutely no money will ever be requested from your estate. The services are prepaid either monthly or yearly.
No, Dova will only honor contracts with active clients.
You can access your online account to update any personal information as needed.
Yes, Dova will inform your liability insurance in the event of your death or incapacitation.
Yes, Dova will inform your professional board of your death or incapacitation as needed.
No, Dova does not manage physical objects, leases, computers, or filing cabinets.
Your designated person in your professional will provide the client list to Dova only in the event of your death or incapacitation.
Yes, a copy will be sent to you via email.
Yes, please email us at contactus@dovaservices or leave us a message at 1-800-595-8112 with any questions you may have. Expect a response within 1-2 business days.
Dova is a non-clinical service and does not provide psychotherapy, diagnosis, or treatment. Our role is limited to administrative coordination, client notifications, referral support, and record-related processes as authorized by the clinician—services that are generally permitted across states.
That said, licensing board expectations can vary by state. Clinicians are responsible for ensuring that the use of Dova’s services aligns with their specific board’s rules. Based on our current understanding, most licensing boards allow non-clinical administrative support services like those provided by Dova, though some states may have additional or more specific requirements.
Complete your professional will using our online form, which includes questions to guide Dova Professional Executor Services on how to support your clients in the event of your passing or incapacitation.
A team member from Dova Professional Executor Services will contact your clients, offering brief crisis/grief support over the phone, along with local and online resources and available therapists. All team members hold at least a master’s degree in clinical psychology, counseling, marriage and family therapy, or social work, and have extensive experience in crisis and grief counseling.
The mental health professional contacting your clients will provide verified referrals to therapists who are available to accept new clients, ensuring continuity of care.
You do not need to provide any confidential information about your clients at this time. In your professional will, you will designate someone to provide the relevant information to access your client list, typically by sharing your electronic health record login details only in the event of your passing or incapacitation.
Yes, we strongly recommend including a paragraph in your informed consent stating that the client authorizes Dova Professional Services LLC to contact them in the event of your passing or incapacitation.
No, absolutely no money will ever be requested from your estate. The services are prepaid either monthly or yearly.
No, Dova will only honor contracts with active clients.
You can access your online account to update any personal information as needed.
Yes, Dova will inform your liability insurance in the event of your death or incapacitation.
Yes, Dova will inform your professional board of your death or incapacitation as needed.
No, Dova does not manage physical objects, leases, computers, or filing cabinets.
Your designated person in your professional will provide the client list to Dova only in the event of your death or incapacitation.
Yes, a copy will be sent to you via email.
Yes, please email us at contactus@dovaservices or leave us a message at 1-800-595-8112 with any questions you may have. Expect a response within 1-2 business days.